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Target Audience:

First Responders, Front Line Workers, Social Workers, Child Youth Workers, Youth Group Leaders, Nurses, Health Care Workers

Hospital Corridor

Target Audience

Those who work in a high-stress environment, such as

  • First Responders

  • Front-line Workers

  • Social Workers

  • Child Youth Workers

  • Nurses

  • Health Care Workers

  • Youth Group Leaders


You will learn how to:

  • Build trust, reduce the intensity of emotions and open the door for problem-solving

  • Interpret another’s behavior by approaching with curiosity, removing judgment, and being in the moment to respond constructively to the current situation

  • Bridge communication between co-workers and clients, administrators and staff

  • Create an overall collaborative and validating work environment

  • Use emotion regulation and distress tolerance skills that help with self-care and mental wellness

  • Recognize your own emotional vulnerability and reactivity in any given situation to position yourself to interact effectively

SILA Skills' 17.5-hour workshops are delivered virtually.

Workshop certificates will be issued for those who complete 100% attendance.

SILA Skills can customize timing to fit your organization’s needs with a workshop designed just for you.

Contact us to schedule a meeting to discuss the possibilities.


In a fast-paced healthcare workplace, it is critical that we find ways to foster resilience and empower staff to connect in meaningful ways with those around them.  We registered for the Transforming Connections course with the idea that it would help us communicate with our patients better, and what we received from this training was so much more than that!   
The skills we learned have deepened our empathy, allowed us to understand and practice both distress tolerance skills and mindful communication, and, most of all, have strengthened our team’s resilience on a fundamental level.  We have truly acquired skills to be more effective with our families, our colleagues, and our patients on a daily basis
Thank you Rosanna for gently guiding us through our development of these critical life skills!

Endorsement from

Patricia Dickson, MSc, BScOT, OT Reg

Clinical Supervisor, Advanced Practice Provider Team

Holland Joint & Bone Program

Sunnybrook Health Services

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